Sector: Health
Organisation: King’s College Hospital NHS Foundation Trust
Location: Denmark Hill, London

The Challenge

King’s College Hospital had already taken action to become more energy efficient, by upgrading their energy systems. Next they wanted to get their staff on board to save more energy, as well as creating the best possible environment for their patients. They asked Global Action Plan to help them get staff to cut their energy use by making changes to the way they managed hospital buildings.

How we helped

Global Action Plan took the award winning programme Operation TLC to 20 wards in the Cheyne Wing at King’s College Hospital over the summer 2015. Doctors and nurses took on three simple actions, that not only saved the hospital more energy but also made things better for its patients.

Turning off lights in unused areas and making the best of natural light by opening curtains and blinds.
Lights out during Quiet Time (an extended rest period following mealtimes) to help patients sleep and recover.
Closing windows & doors to help the air conditioning system run more efficiently and make the temperature on wards more comfortable for patients and staff.

Turning the lights off and having Quiet Time has created a calmer environment on the ward for both staff and patients.

Ward Sister

It's nice turning the lights off - it feels like they're getting a real rest period.

Housekeeper

Impact

    • 7 WARDS NOW SUCCESSFULLY RUN A DAILY QUIET TIME
    • LIGHTS IN UNUSED AREAS WERE TURNED OFF 11% MORE OFTEN
    • AT THE END OF THE PROGRAMME, 81% OF STAFF FELT POSITIVELY TOWARDS OPERATION TLC
    • 155 STAFF ENGAGED
    • 1188 REACHED

What's next?

The hospital will continue to champion Operation TLC across the wards they engaged. They're aiming to keep up their new way of working in the long term. Watch this space for more Operation TLC at KCH!

Find out more about Operation TLC